Despite the taunted benefits associated with public participation in the water and sanitation sector, challenges still hinder the effective implementation of such initiatives
This study examined the impact of community participation on water and sanitation services in the Mantsopa Municipality. Qualitative methods, including interviews with community representatives and municipal officials, were used to gather and analyse data thematically. The results indicated community involvement could enhance service delivery and improve resident satisfaction. However, the quality of water and sanitation facilities remains a concern due to long-standing maintenance and population growth issues. Barriers to decision-making were identified, including limited funding, public awareness and education, and socio-cultural, political and economic constraints which discouraged participation. Collaboration among government agencies, civil society organizations, and local communities is necessary to overcome these systemic barriers. Municipal authorities should consider the cultural, social, political, and economic factors and drivers in redesigning the water supply and sanitation systems to accommodate population growth.
Keywords: Community Participation, Water and Sanitation, Mantsopa Local Municipality, South Africa
Citation: Bazaanah, P. and Litabe, M. N. (2023). Community participation in water and sanitation service delivery: An empirical case of Mantsopa Municipality, South Africa. Big Data in Water Resources Engineering, 4(2): 16-20.
